Frequently Asked Questions
Everything you need to know about our fresh threads and delivery.
How long does shipping take?
Standard domestic shipping takes 3-7 business days, while international orders typically arrive within 10-21 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items. Simply reach out to our support team to initiate a return or exchange.
How should I wash my Cool Shirtz?
To keep your prints looking vibrant, we recommend machine washing cold, inside out, and hanging to dry. Avoid tumble drying on high heat.
Do you ship worldwide?
Yes! We ship to most countries globally. Shipping costs and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a shirt you already own that fits well and comparing it to our chart dimensions.